Jennifer Thomas is a bestselling author, psychologist, speaker, consultant & apology critic

A Friend’s Apology

A friend sent over this apology that he made to his church group.  Check out his detailed apology (in outline form!).  What do you think?

June 26, 2009

I want to apologize to everyone on this email list. I really let the ball drop (in terms of preparing for the meeting). I am committed  to this and thought it might do ok without much attention to it  this week. That failed. I will not let this happen again!!! I wanted to bless Mike today with the video How Great is Our God. It blessed me in the bigness of our God. I ask for grace from you as i let the ball drop. No excuses just thankfulness that i know already that you’ll all let me continue to “practice hospitality” in the future.

If I did not get your apology language here are some other sincere attempts to say I am going to do better.

Expressing regret- you guys don’t know how embarrassing it is to let the ball drop for all to see.

Accepting responsibility- I was wrong. I let it go this week.

Making restitution- I understand that what I can do to make it right is to have the house ready and have a smiling (working on this one too)  face there to meet people when they come in

Genuinely repenting- Please know this is not sarcastic…this whole note is true to me. I will try not to do this again

Requesting forgiveness- Will you please accept my apology?

Reference: The Five Languages of Apology by Gary Chapman and Jennifer Thomas

Best Regards,



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